Ready to meet your Simba Renewed Mattress?
- The mattress has been slept on for less than 100 days.
- This mattress has been professionally refurbished by Simba.
- The mattress and its components have been inspected & passed our quality control checks.
- The cover has been replaced by a brand new one.
- The Simba mattress will arrive fully expanded, not boxed.
- Please note the 100-day trial and 10-year guarantee do not apply. All Sales Final.
We offer FREE shipping in UK on all the Simba Hybrid Renewed Mattress orders!
Your order will be processed within 5 working days of receiving payment (Monday-Friday). Once processed, the carrier has then up to 5 working days to deliver your mattress.
We offer FREE shipping in UK on all the Simba Hybrid Renewed Mattress orders!
Your order will be processed within 5 working days of receiving payment (Monday-Friday). Once processed, the carrier has then up to 5 working days to deliver your mattress.
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 30 days of receipt. Our customer service team will provide you with a return label or arrange a collection with you. Any product you return must be in the same condition you received it and in the original packaging.
How long does the return take?
Please allow up to 14 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed.
We offer FREE shipping in UK on all the Simba Hybrid Renewed Mattress orders!
Your order will be processed within 5 working days of receiving payment (Monday-Friday). Once processed, the carrier has then up to 5 working days to deliver your mattress.
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 30 days of receipt. Our customer service team will provide you with a return label or arrange a collection with you. Any product you return must be in the same condition you received it and in the original packaging.
How long does the return take?
Please allow up to 14 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed.
If you need any further assistance, just get in touch via the eBay message system and we will aim to help you as soon as possible.
If there is an issue with your order, please let us know so that we can resolve the issue for you. It’s really important to us that you are happy with your order. We will always do our best to sort out any problems, so please give us the chance to do so before leaving negative feedback.
Do I turn my mattress over regularly?
It's a faff, and no-one enjoys it, so you'll be relieved to hear that all our Simba mattresses are non-flip since our unique layering system is designed to offer incredible one-way support. Just turn it once a month for the first 3 months, then every 3-6 months for the rest of its life.
What base should I put my Simba on?
Our mattresses are designed to work on any supportive and dedicated mattress platforms - it’s best on a sprung or rigid slatted bed frame, or a divan/box-spring.
